📄 Terms & Conditions – Urban Skin

Effective Date: 31-Mar-2025

1. Product Information

All jackets sold on our website are made-to-order, unless otherwise specified. Due to the custom nature of our products, slight variations in sizing or stitching may occur.

2. Pricing

We offer a multi-currency display on our website for user convenience. You can view prices in USD, AUD, and GBP. We reserve the right to update product pricing, shipping charges, and discounts without prior notice.

3. Payments

We currently accept secure payments via major debit and credit cards.

4. Order Processing

Orders are typically confirmed within 24–48 hours. Production starts immediately after confirmation. Jackets are handcrafted and shipped within 12–15 business days.

5. Shipping

We offer worldwide shipping using premium courier services, including DHL Express. Delivery timeframes may vary by location and season.

6. Delivery Timeframes

Our standard-size orders and made-to-measure deliveries are both shipped within 10–14 business days.

7. Cancellations

You may cancel your order within 24 hours of purchase. After this period, production begins, and cancellations are no longer possible.

8. Dispute Resolution

In case of any issues or concerns, customers are encouraged to reach out to our support team for a resolution before seeking third-party intervention.

9. User Responsibilities

You agree not to use our products for any illegal or unauthorized purpose. You must not transmit any viruses or malicious code.

10. Intellectual Property

All content, branding, logos, and images on this website are the property of Urban Skin and may not be reused without permission.

11. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that result from the use of our website or products.

12. Governing Law

Your use of this website and any dispute arising out of such use is subject to the law of Pakistan.

If you have any questions, contact us at [email protected].